Hi Andrea
Thank you for your feedback.
You contacted our customer service team and we have replied with information regarding Royal Mail tracking on your order. We have requested that you confirm some details but have not as yet received a reply. We are trying to resolve this for you, so ask if you could please check your inbox and supply the information requested to our team.
We look forward to hearing from you, and getting this issue resolved.
Kindest
The Stila Team x